Privacy Policy

Effective date: 01 Jan 2026

This Privacy Policy explains how Newplace collects, uses, and safeguards personal information in Australia. It applies when you browse our website, create an account, contact our team, or make a purchase. We handle information with care and aim to present clear choices about the way your details are processed.

Data we collect. We may collect identifiers (such as name, email address, telephone, and postal address), commercial information (orders, preferences, and support history), and technical data (IP address, device type, approximate location, and interaction logs). We collect information directly when you provide it, and automatically through cookies and similar technologies that measure site performance and help improve navigation.

How we use information. We use personal information to provide products and services, process payments and deliveries, respond to requests, customize content, maintain security, and meet legal obligations. Aggregated analytics help us understand which pages and products attract interest so we can refine selection and usability. Marketing communications may present product updates or educational content about writing tools; you can opt out at any time using unsubscribe links or by contacting us.

Lawful basis. Our processing may rely on consent, performance of a contract, legitimate interests (such as improving services and preventing abuse), and compliance with law. Where consent is used, you can withdraw it at any time without affecting prior activities carried out under consent.

Cookies and similar technologies. Cookies support core site functionality, remember preferences, and enable analytics. You can manage cookies through your browser settings. Some features may operate with reduced convenience if certain cookies are disabled. Our cookie banner presents a simple choice to accept or decline, and your selection will be stored for reference.

Sharing. We may share information with trusted providers that assist with payment processing, delivery, fraud prevention, analytics, or customer support. These providers are required to handle data responsibly and only for the purposes specified by Newplace. We may also share information where required by law or to protect our rights, users, or the public.

International transfers. When service providers operate outside Australia, we take steps designed to protect data, including contractual safeguards and assessment of provider practices. Transfers occur only where appropriate protections are in place.

Data retention. We retain information for as long as needed to provide services, support business operations, meet regulatory requirements, and resolve disputes. Retention periods vary by record type and legal obligations.

Your choices and rights. Subject to Australian law, you may request access to your personal information, seek correction of inaccuracies, or request deletion where appropriate. You can also object to certain processing or ask for restrictions. To exercise rights, contact us using the details below. We may request verification to protect security.

Security. We apply administrative, technical, and physical safeguards intended to reduce risks of loss, misuse, unauthorized access, disclosure, alteration, or destruction. While every system presents some level of risk, layered controls and vendor oversight aim to support resilience.

Children. Our website and products are intended for general audiences. We do not knowingly collect personal information from children under applicable age thresholds. If you believe a child provided information, please contact us to request removal.

Third-party links. Our website may reference pages we operate within the same domain or additional internal resources. External social media links in the footer are provided for convenience; each platform maintains its own privacy practices.

Changes to this policy. We may update this Privacy Policy to reflect product, legal, or operational changes. The latest version will be posted on this page with an updated effective date. Continued use of our website after an update indicates acknowledgment of the changes.

Contact. To ask questions or exercise rights, contact Newplace at Newplace@gmail.com or call + (61) 42 973-85-01. Postal address: 45 Smith Street, Fitzroy VIC 3065, Australia.